Skip to Main Content

Sustainability certifications, standards and schemes

At Travalyst, we’re working to increase access to clear, consistent and compliant sustainability data to help travellers make more informed decisions.

The sustainability certifications industry encompasses a wide range of approaches, which can create confusion for both travellers and accommodation providers. Travalyst is reviewing accommodation sustainability certifications, standards and schemes against a set of criteria which aims to increase transparency globally.

Our criteria

We have worked closely with our partners and our Independent Advisory Group, to align on three initial criteria that are intended to support the certifications industry globally on its journey towards regulatory compliance, and drive consistency in the minimum threshold that entities meet.

The criteria represent the first step in an ongoing effort to increase transparency globally, and we expect the criteria to become more robust with each iteration, in line with the evolving legislative landscape.

Our initial criteria are:

  1. Third-party audit that includes on-site and/or remote online assessment of sustainable practices reported by the property.
  2. Publicly available standards upon which the certification or scheme is based.
  3. Focuses on evaluating the impact of social and/or economic, and/or environmental factors, among others, as encompassed within, but not restricted, to the United Nations 17 Sustainable Development Goals.

We facilitate an independent review process periodically against these criteria, and update our list of entities found to be compliant.

Compliant certifications and schemes

We make our list of compliant entities publicly available for our partners and the wider industry to align behind. In doing so we aim to drive consistency in the information presented to travellers, as well as give compliant accommodation providers visibility on global booking platforms.

This initiative is free, and we believe it is important to remain as inclusive as possible from the very start, because achieving a critical mass of credible entities that are working towards the same goal is crucial.

Participating in our certifications initiative may be an early step in a certification body’s sustainability journey, and we encourage them to seek further support and accreditation where appropriate.

This is a long-term initiative intended to support the certifications industry on its journey towards regulatory compliance, and drive consistency in the minimum threshold entities meet on a global scale. As such we will continue to work with our stakeholders to closely monitor changing legislation and adapt our approach accordingly.

As our criteria evolve, we will iteratively review all certifications, standards and schemes that are compliant with our initial criteria, against the updated criteria. This is so that we can continue to support the certifications industry on its journey towards regulatory compliance, and raise the minimum threshold these entities meet over time.

The process and how to apply

If you are eligible to apply (see FAQs below) and are interested in having your certification, standard or scheme reviewed, please contact us at [email protected]. A member of our team will share more details.

To understand the process better, please see the Ground Rules* of this initiative.

*The Ground Rules of the initiative are continually updated to reflect iterations in the process, please ensure you check the latest version.

This process has been validated by our Independent Advisory Group, and the review will be undertaken by an independent expert.

The next round of reviews will take place in November 2024.

Frequently Asked Questions

Q

Is there any fee attached to the review?

A

Travalyst does not charge a fee for the review process. Travalyst is a not-for-profit, and aims to align the industry behind clear, consistent and compliant sustainability data which is then shared at scale, for free, on platforms people already know and trust.

Q

Is Travalyst a certification body or scheme owner?

A

Travalyst is a not-for-profit coalition aiming to align the industry behind clear, consistent and compliant sustainability data. We are not a certification body or certification scheme owner.

Q

What is Travalyst’s role in the certifications initiative?

A

Travalyst is reviewing sustainability certifications, standards and schemes against a set of criteria intended to support the certifications industry on its journey towards regulatory compliance, and drive consistency in the minimum threshold these entities meet.

Q

Where can we find more details of the review process?

A

Details of the review process are outlined in the ‘Ground Rules’ document, which is available on this page. This document is also shared with applying entities at the beginning of the review process. It has been validated by our Independent Advisory Group (IAG) and is an evolving document that will continue to develop with each iteration of the initiative.

Q

What happens after the review process?

A

Following successful review, applicant certifications, standards and schemes will be included in Travalyst’s list of entities compliant with its criteria. Travalyst makes its list of compliant entities publicly available for its partners and the wider industry to align behind.

If a certification, standard or scheme owner applies and is not compliant with the Travalyst criteria, they will be informed of missing requirements and are welcome to provide further documentation for review. There is no limit on the number of times an entity can re-apply, and there is no closing date for the initiative.

Participating in our certifications initiative may be an early step in a certification body’s sustainability journey, and we encourage them to seek further support and accreditation where appropriate.

Travalyst is not facilitating the onboarding process between entities compliant with its criteria, and travel booking platforms. Our partners reserve the right to display certifications, standards and schemes on their platforms at their own discretion. Some of our partners work with sustainability data management platforms to support their processing of data associated with sustainability initiatives, and therefore certifications, standards and schemes may be requested by our partners to liaise with these platforms directly.

As our criteria evolve, we will iteratively review all certifications, standards and schemes. This is so that we can continue to support the certifications industry on its journey towards regulatory compliance, and raise the minimum threshold these entities meet over time.

Q

What is a third-party audit and why is it necessary in the three criteria?

A

Third-party auditing refers to an evaluation process to assess compliance with specific standards or criteria. The independent reviewers for the initiative refer to ISO 14024:2018 which defines a third-party organisation as a person or body that is recognised as being independent of the parties involved.

A third-party audit supports the reliability and credibility of sustainability claims. Third-party auditing for the verification of sustainability claims is likely to become a requirement in EU legislation through the forthcoming Green Claims Directive, and our criteria are intended to support the certifications industry on its journey towards such regulatory compliance. We expect our criteria to become more robust with each iteration, in line with the evolving legislative landscape. 

Q

Why are on-site audits not a requirement?

A

In defining third party auditing in the first iteration of this initiative, we have used international standards, such as ISO 14024:2018, and industry best practices to guide us, which include in-person and online third party auditing.

We acknowledge the latter is not foolproof and our review process strives to address this by requesting that the applicants share additional details such as photographic evidence. We believe it is important for this initiative to remain as inclusive as possible from the very start; every property, however small, should be able to credibly demonstrate their sustainability practices to the industry and traveller. Achieving a critical mass of credible entities that are working towards the same goal is crucial. However we remain reasonably cautious to ensure we do not, inadvertently, legitimise inequity in the certifications industry.

We will continue to evolve the definition of third party auditing and requirements in line with impending regulation.

Q

How do these criteria align with the evolving EU legislative landscape?

A

The EU Green Claims Directive is yet to be finalised, and is not expected to enter into force before 2026.

We are aware that the current iteration of Travalyst criteria will need to become more robust to meet all of the requirements likely to be set by incoming EU regulations, and we will continue to work with stakeholders to closely monitor developments and adapt our approach accordingly.

Q

If an applicant has successfully made the list, does it mean they will be displayed automatically on Travalyst’s partners’ platforms?

A

Our partners reserve the right to display certifications, standards and schemes at their own discretion. Travalyst is not facilitating the onboarding process between entities compliant with its criteria and its partners.

Q

Why are some certification bodies, entities or schemes not included on the list?

A

This is a voluntary initiative. Entities are required to apply to confirm their interest in being reviewed against the criteria and therefore added to our list. Travalyst will not add any entity to the list that hasn’t confirmed their interest. Please contact [email protected] for further information.

Q

Who can apply, and how can they apply?

A

Entities that provide or own certifications, standards, or schemes related to sustainable accommodation practices can apply to be reviewed against our criteria. These entities aim to help hotels, resorts, short term rentals and other accommodations meet sustainability criteria and validate their efforts.

As a general guideline, if an entity offers services that meet criterion 1, and to a particular standard meeting criteria 2 and 3, then Travalyst considers them eligible to apply for review.

One entity may use more than one standard for accommodation if they have a broad portfolio (for example, ISO standards, GSTC standards, etc.).

If an entity is eligible to apply to have their certification, standard or scheme reviewed against our criteria, they can also contact our team at [email protected] to find out more information.

Glossary

The table below outlines the various entities, processes and definitions that function within the certifications sector and you might see mentioned in our communication.

This glossary is work in progress as we reference key industry bodies and standardisation organisations, such as GSTC, ISO, IAF and others, to build out definitions around these processes and entities within the certifications ecosystem.

AccreditationThe process of approval by a accreditation body of a The process of approval by a accreditation body of a Certification Body’s competence to certify organisations to a standard.
Accreditation BodyAn organisation that provides certification, testing, calibration, inspection and other conformity assessment services can seek accreditation. An accredited body has demonstrated that it fully meets the requirements of relevant national and international standards.
CertificationCertification is a “third-party attestation related to products, processes, systems or persons,” as defined by ISO/IEC 17000 Conformity Assessment—Vocabulary and General Principles. Also defined as a voluntary, third-party assessment, through an audit, of a tourism enterprise for conformity to a standard.
Certification BodyA body that verifies that specified requirements relating to a product, process, system, person or body are fulfilled.
Certification SchemeCertification system related to specified products, to which the same specified requirements, specific rules and procedures apply.
Certification SystemRules, procedures and management for carrying out certification.
Scheme OwnerPerson or organisation responsible for developing and maintaining a specific certification scheme. Note: The scheme owner can be the Certification Body itself, a governmental authority, a trade association, a group of Certification Bodies or others.
Sustainable Tourism StandardA set of rules and guidelines that define the requirements of tourism enterprises in delivering sustainable tourism.

Contact

If you have any questions or comments, please contact us at [email protected]